Introduction

Catalydd Consulting  understand the need of SME sector , where there is huge hunger to grow but lack of clarity on how to grow and lack of experience in implementing QMS which can boost growth. Through our consulting division we take care of analysing the current status, preparing the action plan to decide where we need to reach and then through our engineering division we also help our customers to implement QMS effectively , at the same time the team at customer end gets trained .

Challenges

• Inconsistent product quality,
• High rework rates
• Lack of documented processes — leading to lost contracts and stagnant growth.

Project Milestones

1. Gap Analysis
2.  Implementation & Sustenance
3. Trainings

Our Solution

• Conducted a gap analysis against ISO 9001 standards
• Streamlined core processes and formalized SOPs
• Deployed document control and non-conformance tracking tools
• Trained teams on quality awareness and process ownership
• Led internal audits and guided them through successful certification

Results

1. 35% reduction in customer complaints
2. 40% drop in internal rework and scrap
3. Achieved ISO 9001 certification on the first audit
4. Secured two new contracts requiring certified suppliers
5. The team at customer end got trained to sustain the results